At our First Ibero-American Congress against burnout - TAKE A BREAK, which aimed to raise awareness about the importance of taking breaks, we had the pleasure of receiving the valuable contributions of Dr. Mario J Paredes, healthcare manager and business development leader, and Norma Diaz, CEO of Community Health Group, the oldest not-for-profit health plan company in San Diego.
Mario J Paredes addressed the topic "Rest, happiness and burnout", emphasizing the need to recognize the importance of rest and pause, as well as to celebrate life.
Somos Community Care, a network of more than 2,500 providers in the Bronx, Queens, Manhattan and Brooklyn that guarantee better health care for low-income communities, works tirelessly for the dignity of people and aims to build a more humane and happier society for all.
Paredes stressed that it is crucial to leave behind the structures established for centuries and embrace the change proposed by initiatives such as Maria Mendez's, which represents a great opportunity for governments, companies and institutions in society.
On the other hand, Norma Diaz shared her experience in "Actions to prevent burnout". She emphasized the importance of prioritizing workers, as they are key to making both employees and customers happy.
He recommended measuring how workers feel, encouraging active listening and being transparent to build a relationship of trust.
In addition, he suggested organizing activities that promote physical exercise, relaxation spaces and promoting active listening to prevent burnout in organizations.
Norma shared her positive wellness experiences with her employees and highlighted the importance of leaders' listening skills to promote effective day-to-day management.
We are sure that the knowledge and advice shared by Mario J Paredes and Norma Diaz will be of great help to all of us in the prevention of burnout and the search for a more balanced and happy life.
